Customer Service

We provide full-cycle customer service covering pre-sales consultation, in-sales execution, and after-sales support for our regenerated cellulose film (also known as transparent paper,wood pulp paper,cotton pulp paper)

Pre-sales

Professional technical guidance, product selection, sample provision, customized formulation, quotation, certification support (food grade, biodegradable, compostable, export compliance)

Application solution design for
  • Food Packaging Film

  • Pharmaceutical Packaging Film

  • Tobacco Packaging Film

  • Gift Wrapping Film

  • Candy Wrapping Paper

  • Snack Packaging Film

  • Industrial Packaging Film

  • Flower Wrapping Film

  • Dry Food Packaging

  • Biodegradable Packaging Film

  • Compostable Packaging Film

  • Plastic-Free Packaging

  • Sustainable Packaging Film

  • Plastic Substitute Packaging

  • Zero Waste Packaging

  • Etc.

  • In-sales
    In-sales

    Order tracking, production progress synchronization, quality inspection, logistics coordination, delivery schedule control, and on-demand adjustment.

  • After-sales
    After-sales

    Usage guidance, problem response, quality feedback handling, technical after-service, complaint resolution, and long-term stable supply guarantee.

We are committed to efficient, professional, and reliable support to ensure stable application and smooth cooperation for global customers.

IF WE DON'T HAVE WHAT YOU NEED

WE CAN ALSO CUSTOMIZE

Chat With Us
WhatsApp Chat